Privacy Policy
This Privacy Policy describes how we collect, use, and share information when you use the Service. By using the Service, you agree to the practices described below.
Information We Collect
- Wallet information: public wallet address(es) you connect to access token-gated features.
- Usage data: basic analytics about how you interact with the Service (pages visited, features used, performance metrics).
- Support communications: messages you send to support (e.g., email).
How We Use Information
- Provide and operate the Service, including verifying access and subscription status.
- Improve performance, reliability, and user experience.
- Prevent abuse, fraud, and security issues.
- Respond to support requests.
Sharing
We do not sell personal information. We may share limited information with service providers that help us operate the Service (e.g., hosting, analytics, and payment infrastructure) and when required by law.
Data Retention
We retain information only as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Contact
For privacy questions, contact us at support@cognibaseai.io.
